Monitor Switches

Monitor Switches

With the NetQ UI, you can monitor individual switches separately from the network. You are able to view the status of services they are running, health of its various components, and connectivity performance. Being able to monitor switch component inventory aids in upgrade, compliance, and other planning tasks. Viewing individual switch health helps isolate performance issues.

For network-wide monitoring, refer to Monitor the Network.

Monitor Switch Performance

Viewing detail about a particular switch is essential when troubleshooting performance issues. With NetQ you can view the overall performance and drill down to view attributes of the switch, interface performance and the events associated with a switch. This is accomplished through the Switches card.

Switch Card Workflow Summary

The small Switch card displays:

/images/download/thumbnails/12321794/image2019-4-22-15_34_28.png

Item

Description

/images/lh3.googleusercontent.com/M-NpV0SJrKchWVsIth9b63lgI1vMHkeIRIlQaBTaK5iWqnDVDkGk-gzizsd6uiVG7HmNer8Bcb5eb3h78ZKUmZBZYPQ9amVb9LvjwhUJi4Z2TfCdginf3SaOxOzC-P_MpfoWIw3b

Indicates data is for a single switch

title

Hostname of switch

Chart

Distribution of switch alarms during the designated time period

Trend

Trend of alarm count, represented by an arrow:

  • Pointing upward and green: alarm count is higher than the last two time periods, an increasing trend

  • Pointing downward and bright pink: alarm count is lower than the last two time periods, a decreasing trend

  • No arrow: alarm count is unchanged over the last two time periods, trend is steady

Count

Current count of alarms on the switch

Rating

Overall performance of the switch. Determined by the count of alarms relative to the average count of alarms during the designated time period:

  • Low: Count of alarms is below the average count; a nominal count

  • Med: Count of alarms is in range of the average count; some room for improvement

  • High: Count of alarms is above the average count; user intervention recommended

The medium Switch card displays:

/images/download/attachments/12321794/image2019-7-2-14_36_20.png /images/download/attachments/12321794/image2019-7-2-14_49_43.png

Item

Description

/images/lh3.googleusercontent.com/M-NpV0SJrKchWVsIth9b63lgI1vMHkeIRIlQaBTaK5iWqnDVDkGk-gzizsd6uiVG7HmNer8Bcb5eb3h78ZKUmZBZYPQ9amVb9LvjwhUJi4Z2TfCdginf3SaOxOzC-P_MpfoWIw3b

Indicates data is for a single switch

title

Hostname of switch

Score

When selected, displays distribution and count of alarms generated by this switch during the designated time period

Charts

When selected, displays distribution of overall health score for network services, interfaces, system and trace, as well as total alarm count, during the designated time period

The large Switch card contains two tabs:

The Attributes tab displays:

Item

Description

/images/lh3.googleusercontent.com/M-NpV0SJrKchWVsIth9b63lgI1vMHkeIRIlQaBTaK5iWqnDVDkGk-gzizsd6uiVG7HmNer8Bcb5eb3h78ZKUmZBZYPQ9amVb9LvjwhUJi4Z2TfCdginf3SaOxOzC-P_MpfoWIw3b

Indicates data is for a single switch

title

<Hostname> | Attributes

Hostname

User-defined name for this switch

Management IP

IPv4 or IPv6 address used for management of this switch

Management MAC

MAC address used for management of this switch

Agent State

Operational state of the NetQ Agent on this switch; Fresh or Rotten

Platform Vendor

Manufacturer of this switch box. Cumulus Networks is identified as the vendor for a switch in the Cumulus in the Cloud (CITC) environment, as seen here.

Platform Model

Manufacturer model of this switch. VX is identified as the model for a switch in CITC environment, as seen here.

ASIC Vendor

Manufacturer of the ASIC installed on the motherboard

ASIC Model

Manufacturer model of the ASIC installed on the motherboard

OS

Operating system running on the switch. CL indicates a Cumulus Linux license.

OS Version

Version of the OS running on the switch

NetQ Agent Version

Version of the NetQ Agent running on the switch

License State

Indicates whether the license is valid (ok) or invalid/missing (bad)

Total Interfaces

Total number of interfaces on this switch, and the number of those that are up and down.

The Utilization tab displays:

/images/download/attachments/12321794/image2019-4-22-15_45_14.png

Item

Description

/images/lh3.googleusercontent.com/c71TdkeCEpXqviX637bfZtJwUspDS0BtruzP4Aq4XSTDqysd-T3hfaUHgSjPzCkEBlyiTaeFBr5BA5ML96BWsU_nl4Zz8iVJ38ovX78-Ez4AAZpxYqrepnrUbP6eMuuGvc1ojyax

Indicates utilization data is for a single switch

Title

<Hostname> | Utilization

Performance

Displays distribution of CPU usage, memory usage, and switch up time during the designated time period

Network

Displays distribution of the size of various network tables (IP, MAC, ACL, Routing, etc.) during the designated time period

Filter

Click to open filter field. Begin typing to view only charts that match the entered criteria.

The full screen Switch card provides tabs for all IP addresses, all MAC addresses, and all interfaces.

Item

Description

Title

Switches

/images/lh4.googleusercontent0.com/DO5d-BvJ-vciNs7f0SlTY72rHmQgJpxHGUYsRkK0aDIMZ2VQP9ygWJzCZH5qouUZGI3MZOvOxdfvn8dt8xMxBI_4UvJVTZMJVnmb5Za0LEdQ3lOeqs01w942HG2AJ14kJm1sY56T

Closes full screen card and returns to workbench

Default Time

Displayed data is current as of this moment

Results

Number of results found for the selected tab

IP Addresses

Displays all known IP addresses for the switch. This tab provides the following additional data about each address:

  • DB State: Session state of the DB; for internal use only

  • Hostname: User-defined name of the switch

  • IfName: Name of the interface

  • Is IPv6: Indicates whether the address is an IPv6 address (true) or an IPv4 address (false)

  • Mask: Mask for the address

  • OpId: Process identifier; for internal use only

  • Prefix: Prefix for the address

  • Time: Date and time the table was generated

  • VRF: Name of the virtual route forwarding (VRF) interface if deployed

MAC Addresses

Displays all known MAC addresses for the switch. This tab provides the following additional data about each address:

  • DB State: Session state of the DB; for internal use only

  • Egress Port: Importance of the event–critical, warning, info, or debug

  • Hostname: User-defined name of the switch

  • Last Changed: Data and time that the address was last updated or deleted

  • OpId: Process identifier; for internal use only

  • Origin: Indicates whether this switch owns this address (true) or if another switch owns this address (false)

  • Remote: Indicates whether this address is reachable via a VXLAN on another switch (true) or is reachable locally on the switch (false)

  • Time: Date and time the table was generated

  • VLAN Id: Identifier of an associated VLAN if deployed

All Interfaces

Displays all known interfaces on the switch. This tab provides the following additional data about each interface:

  • Details: Information about the interface, such as MTU, table number, members, protocols running, VLANs

  • Hostname: Hostname of the given event

  • IfName: Name of the interface

  • Last Changed: Data and time that the interface was last enabled, updated, deleted, or changed state to down

  • OpId: Process identifier; for internal use only

  • State: Indicates if the interface is up or down

  • Time: Date and time the table was generated

  • Type: Kind of interface; for example, VRF, switch port, loopback, ethernet

  • VRF: Name of the associated virtual route forwarding (VRF) interface if deployed

Export

Enables export of all or selected items in a CSV or JSON formatted file

/images/lh5.googleusercontent.com/TxyRotE-Ks3VoU0rMfISNSl_V0m0yXqQyq8cn7CI6da54YIrMvzU8ttAOXmnbpUJdXBIQBG9OothePcEuJ-DoNYR1SdJIpW6RAlGd5wXxJdRcI0HPR3eMMcrSwotbHTrjqUNFH3w

Enables manipulation of table display; choose columns to display and reorder columns

View the Overall Health of a Switch

When you want to monitor the health of a particular switch, open the small Switch card. It is unlikely that you would have this card open for every switch in your network at the same time, but it is useful for tracking selected switches that may have been problematic in the recent past or that you have recently installed. The card shows you alarm status and summary performance score and trend.

To view the summary:

  1. Click /images/lh6.googleusercontent.com/JaXSSELl_nz1tMCRgnfs7dN4bErlnOHc-uteFbWlsLyCqW2khDGqUCVZcZYusEdlvGhDj3cml3sU0YGQq0aST_mpgZe-p1d07LL4bP-GsWr7Xcozg7w7cDhpyYeCSgkrYRFDW9xx , and select Device|Switches. A dialog box opens.

  2. Begin typing the hostname of the device you are interested in. Select it from the suggested matches when it appears.

  3. Select the size of the card, L1, to open the small size card.

  4. Click Add, or Cancel to exit the process.

    /images/download/attachments/12321794/image2019-4-22-16_12_39.png

In this example, we see that the leaf01 switch has had very few alarms overall, but the number is trending upward, with a total count of 24 alarms currently.

View Health Performance Metrics

When you are monitoring switches that have been problematic or are newly installed, you might want to view more than a summary. Instead, seeing key performance metrics can help you determine where issues might be occurring or how new devices are functioning in the network.

To view the key metrics, open the medium Switch card. The card shows you the overall switch health score and the scores for the key metrics that comprise that score. The key metric scores are based on the number of alarms attributed to the following activities on the switch:

  • network services, such as BGP, EVPN, CLAG, NTP, and so forth
  • scheduled traces
  • interface performance
  • platform performance
/images/download/attachments/12321794/image2019-7-2-14_49_430.png

Also included on the card is the total alarm count for all of these metrics. You can view the key performance metrics as numerical scores or as line charts over time, by clicking Charts or Score at the top of the card.

View Attributes of a Switch

For a quick look at the key attributes of a particular switch, open the large Switch card. Attributes are displayed as the default tab.

In this example, the items of interest might be the five interfaces that are down and what version of OS and NetQ Agent the switch is running.

View Current Resource Utilization for a Switch

The NetQ GUI enables you to easily view the performance of various hardware components and the network tables. This enables you to determine whether a switch is reaching its maximum load and compare its performance with other switches.

To view the resource utilization on a particular switch:

  1. Open the large Switch card.
  2. Hover over the card and click /images/lh3.googleusercontent.com/c71TdkeCEpXqviX637bfZtJwUspDS0BtruzP4Aq4XSTDqysd-T3hfaUHgSjPzCkEBlyiTaeFBr5BA5ML96BWsU_nl4Zz8iVJ38ovX78-Ez4AAZpxYqrepnrUbP6eMuuGvc1ojyax .
  3. The card is divided into two sections, one displaying hardware-related performance through a series of charts, and one displaying the performance of the network tables, also through a series of charts.

    /images/download/attachments/12321794/image2019-4-22-15_45_14.png
  4. Look at the hardware performance charts. Are there any that are reaching critical usage levels? Scroll down to view all available charts.

  5. Open a new large Switch card for the same switch and change the time period. Is the performance about the same? Better? Worse? The results can guide your decisions about upgrade options or just times of day when the system is more heavily used.

  6. Optionally, filter for a particular chart, by clicking Filter above the charts. Begin typing the name of the chart you want to focus on; the charts that match the filter remain, while the others are hidden from view. Delete the filter to see all charts again.

  7. Look at the network table performance. Are there any tables that are reaching their maximum size? Does it stay at that level or spike at peak times? Scroll down to view all available charts.

  8. Compare this data with that in the second card you opened in step 5. Is the performance about the same? Better? Worse? The results can guide you toward any next steps if needed.

  9. Optionally, filter for a particular chart, by clicking Filter above the charts. Begin typing the name of the chart you want to focus on; the charts that match the filter remain, while the others are hidden from view. Delete the filter to see all charts again.

View All Addresses for a Switch

It can be useful to view all of the configured addresses that this switch is using. You can view all IP addresses or all MAC addresses using the full screen Switch card.

To view all IP addresses:

  1. Open the full screen Switch card. The IP addresses tab is shown by default.

    /images/download/attachments/12321794/image2019-4-22-16_45_1.png
  2. Review the addresses for any anomalies, to obtain prefix information, determine if it is an IPv4 or IPv6 address, and so forth.

  3. To return to the workbench, click /images/lh4.googleusercontent.com/DO5d-BvJ-vciNs7f0SlTY72rHmQgJpxHGUYsRkK0aDIMZ2VQP9ygWJzCZH5qouUZGI3MZOvOxdfvn8dt8xMxBI_4UvJVTZMJVnmb5Za0LEdQ3lOeqs01w942HG2AJ14kJm1sY56T in the top right corner.

To view all MAC addresses:

  1. Open the full screen Switch card and click the MAC Addresses tab.

    /images/download/attachments/12321794/image2019-4-22-16_50_13.png
  2. Review the addresses for any anomalies, to see the associated egress port, associated VLANs, and so forth.

  3. To return to the workbench, click /images/lh4.googleusercontent.com/DO5d-BvJ-vciNs7f0SlTY72rHmQgJpxHGUYsRkK0aDIMZ2VQP9ygWJzCZH5qouUZGI3MZOvOxdfvn8dt8xMxBI_4UvJVTZMJVnmb5Za0LEdQ3lOeqs01w942HG2AJ14kJm1sY56T in the top right corner.

View All Interfaces on a Switch

You can view all of the configured interfaces on a switch in one place making it easier to see inconsistencies in the configuration, quickly see when changes were made, and the operational status.

To view all interfaces:

  1. Open the full screen Switch card and click the All Interfaces tab.

    /images/download/attachments/12321794/image2019-4-22-17_0_51.png
  2. Look for interfaces that are down, shown in the State column.

  3. Look for recent changes to the interfaces, shown in the Last Changed column.

  4. View details about each interface, shown in the Details column.

  5. Verify they are of the correct kind for their intended function, shown in the Type column.

  6. Verify the correct VRF interface is assigned to an interface, shown in the VRF column.

  7. To return to the workbench, click /images/lh4.googleusercontent.com/DO5d-BvJ-vciNs7f0SlTY72rHmQgJpxHGUYsRkK0aDIMZ2VQP9ygWJzCZH5qouUZGI3MZOvOxdfvn8dt8xMxBI_4UvJVTZMJVnmb5Za0LEdQ3lOeqs01w942HG2AJ14kJm1sY56T in the top right corner.

Monitor Switch Component Inventory

Knowing what components are included on all of your switches aids in upgrade, compliance, and other planning tasks. Viewing this data is accomplished through the Switch Inventory card.

Switch Inventory Card Workflow Summary

The small Switch Inventory card displays:

/images/download/thumbnails/12321794/image2019-4-9-11_33_15.png
Item Description
/images/lh4.googleusercontent0.com/OfRNJfGCpkESXEA4T2tuEYZVG1chb42g6W4NmXloWKKe_SDJgBaq53PtkRSkTOtiOYRZ2fW3Em5Q2IUaeexhCLTM5SJL98jOrwceTr8YeMlFaK9GS6QnCb-WGd98My0mt7jrk8vb Indicates data is for switch inventory
Count Total number of switches in the network inventory
Chart Distribution of overall health status during the designated time period; fresh versus rotten

The medium Switch Inventory card displays:

/images/download/attachments/12321794/image2019-4-9-11_34_19.png

Item

Description

/images/lh4.googleusercontent.com/OfRNJfGCpkESXEA4T2tuEYZVG1chb42g6W4NmXloWKKe_SDJgBaq53PtkRSkTOtiOYRZ2fW3Em5Q2IUaeexhCLTM5SJL98jOrwceTr8YeMlFaK9GS6QnCb-WGd98My0mt7jrk8vb

Indicates data is for switch inventory

Filter

View fresh switches (those you have heard from recently) or rotten switches (those you have not heard from recently) on this card

Chart

Distribution of switch components (disk size, OS, ASIC, NetQ Agents, CPU, Cumulus Linux licenses, platform, and memory size) during the designated time period. Hover over chart segment to view versions of each component.

Note: You should only have one version of NetQ Agent running and it should match the NetQ Platform release number. If you have more than one, you likely need to upgrade the older agents.

Unique

Number of unique versions of the various switch components. For example, for OS, you might have CL 3.7.1 and CL 3.7.4 making the unique value two.

The large Switch Inventory card contains four tabs.

The Summary tab displays:

/images/download/attachments/12321794/image2019-4-9-11_58_26.png

Item

Description

/images/lh4.googleusercontent0.com/OfRNJfGCpkESXEA4T2tuEYZVG1chb42g6W4NmXloWKKe_SDJgBaq53PtkRSkTOtiOYRZ2fW3Em5Q2IUaeexhCLTM5SJL98jOrwceTr8YeMlFaK9GS6QnCb-WGd98My0mt7jrk8vb

Indicates data is for switch inventory

Filter

View fresh switches (those you have heard from recently) or rotten switches (those you have not heard from recently) on this card

Charts

Distribution of switch components (disk size, OS, ASIC, NetQ Agents, CPU, Cumulus Linux licenses, platform, and memory size), divided into software and hardware, during the designated time period. Hover over chart segment to view versions of each component.

Note: You should only have one version of NetQ Agent running and it should match the NetQ Platform release number. If you have more than one, you likely need to upgrade the older agents.

Unique

Number of unique versions of the various switch components. For example, for OS, you might have CL 3.7.6 and CL 3.7.4 making the unique value two.

The ASIC tab displays:

/images/download/attachments/12321794/image2019-4-9-11_37_2.png

Item

Description

/images/lh4.googleusercontent.com/lNbpmEz8sUWR-OpaPxJ1Fp5yatLJOTchIgAidhOz9E_GCtlrU52ZfqfyfJywL9HkAHmuipqSGWWJ2nLTe27rCt4ywlH3zNCKkVPbkK8TSBob2E1avJVBAn0oP_yLS5GspStym4WP

Indicates data is for ASIC information

Filter

View fresh switches (those you have heard from recently) or rotten switches (those you have not heard from recently) on this card

Vendor chart

Distribution of ASIC vendors. Hover over chart segment to view the number of switches with each version.

Model chart

Distribution of ASIC models. Hover over chart segment to view the number of switches with each version.

Show All

Opens full screen card displaying all components for all switches

The Platform tab displays:

/images/download/attachments/12321794/image2019-4-9-11_42_43.png

Item

Description

/images/lh3.googleusercontent.com/WqlEBKzeXSnYC7CnNbep3urk8upLU1vdIf9RdKzBPOA8h6hhgFmN3wGADocSlx4gt1DkDnSkASowHrinz6BhyfZ_u_H0J6VR7ZrC5S08WlJjRL4-sSYZDRgv7wprPKdyxrA94Q5D

Indicates data is for platform information

Filter

View fresh switches (those you have heard from recently) or rotten switches (those you have not heard from recently) on this card

Vendor chart

Distribution of platform vendors. Hover over chart segment to view the number of switches with each vendor.

Platform chart

Distribution of platform models. Hover over chart segment to view the number of switches with each model.

License State chart

Distribution of Cumulus Linux license status. Hover over chart segments to highlight the vendor and platforms that have that license status.

Show All

Opens full screen card displaying all components for all switches

The Software tab displays:

/images/download/attachments/12321794/image2019-4-9-11_50_56.png

Item

Description

/images/lh4.googleusercontent.com/nt7u88nPn38cfVP89OcInSnkqWUYsXnAMjIq9LY0lQUIUNXrDvY48ee0wM_Ft8cMxrQq0C_M6DEAU9KCTc2KarCdjPkAQQb4eeL9jBAnKADKSFmxQfSip1xFkhYtw__TJkGlp4uy

Indicates data is for software information

Filter

View fresh switches (those you have heard from recently) or rotten switches (those you have not heard from recently) on this card

Operating System chart

Distribution of OS versions. Hover over chart segment to view the number of switches with each version.

Agent Version chart

Distribution of NetQ Agent versions. Hover over chart segment to view the number of switches with each version.

Note: You should only have one version of NetQ Agent running and it should match the NetQ Platform release number. If you have more than one, you likely need to upgrade the older agents.

Show All

Opens full screen card displaying all components for all switches

The full screen Switch Inventory card provides tabs for all components, ASIC, platform, CPU, memory, disk, and OS components.

There are a multitude of ways to view and analyze the available data within this workflow. A few examples are provided here.

View a Summary of Communication Status for All Switches

A communication status summary for all of your switches across the network is available from the small Switch Inventory card.

/images/download/thumbnails/12321794/image2019-4-9-11_33_15.png

In this example, we see all 13 switches have been heard from recently (they are fresh).

View the Number of Types of Any Component Deployed

For each of the components monitored on a switch, NetQ displays the variety of those component by way of a count. For example, if you have three operating systems running on your switches, say Cumulus Linux, Ubuntu and RHEL, NetQ indicates a total unique count of three OSs. If you only use Cumulus Linux, then the count shows as one.

To view this count for all of the components on the switch:

  1. Open the medium Switch Inventory card.

    /images/download/attachments/12321794/image2019-4-9-11_34_19.png
  2. Note the number in the Unique column for each component.
    In the above example, there are four different disk sizes deployed, four different OSs running, four different ASIC vendors and models deployed, and so forth.

  3. Scroll down to see additional components.

By default, the data is shown for switches with a fresh communication status. You can choose to look at the data for switches in the rotten state instead. For example, if you wanted to see if there was any correlation to a version of OS to the switch having a rotten status, you could select Rotten Switches from the dropdown at the top of the card and see if they all use the same OS (count would be 1). It may not be the cause of the lack of communication, but you get the idea.

View the Distribution of Any Component Deployed

NetQ monitors a number of switch components. For each component you can view the distribution of versions or models or vendors deployed across your network for that component.

To view the distribution:

  1. Open the medium or large Switch Inventory card. Each component has a chart showing the distribution.

    /images/download/attachments/12321794/image2019-4-9-11_34_190.png

    OR

    /images/download/attachments/12321794/image2019-4-9-11_58_260.png
  2. Hover over a segment of the chart to view the name, version, model or vendor and the number of switches that have been deployed. You can also see the percentage of all switches this total represents. On the large Switch Inventory card, hovering also highlights the related components for the selected component. This is shown in blue here.

    /images/download/attachments/12321794/image2019-4-9-12_0_26.png
  3. Point to additional segments on that component or other components to view their detail.

  4. Scroll down to view additional components.

View the Number of Switches with Invalid or Missing Licenses

It is important to know when you have switches that have invalid or missing Cumulus Linux licenses, as not all of the features are operational without a valid license. Simply open the medium or large Switch Inventory card, and hover over the License chart to see the count.

/images/download/attachments/12321794/image2019-4-9-12_1_28.png

To view which vendors and platforms have bad or missing licenses, open the large Switch Inventory card, and click /images/download/thumbnails/12321794/image2019-1-21-16_42_47.png to open the Platform Details tab. Hover over the License State bar chart to highlight the vendor and platforms with the various states.

To view which switches have invalid or missing licenses, either:

  • hover over the large Switch Inventory card and click /images/download/thumbnails/12321794/image2019-1-21-16_42_47.png to open the Platform Details tab. Above the Licenses State or the Vendor chart, click Show All.
  • open the full screen Switch Inventory card. Then sort the All Switches tab data table by the License State column to locate the switches with bad or missing licenses.

View the Most Commonly Deployed ASIC

It can be useful to know the quantity and ratio of many components deployed in your network to determine the scope of upgrade tasks, balance vendor reliance, or for detailed troubleshooting. You can view the most commonly deployed components in generally the same way. Some components have additional details contained in large card tabs.

To view the most commonly deployed ASIC, for example:

  1. Open the medium or large Switch Inventory card.

  2. Hover over the largest segment in the ASIC chart. The tooltip that appears shows you the number of switches with the given ASIC and the percentage of your entire switch population with this ASIC.

    /images/download/attachments/12321794/image2019-2-19-19_16_54.png

    Click on any other component in a similar fashion to see the most common type of that component.

  3. If you opened the medium Switch Inventory card, switch to the large card.

  4. Hover over the card, and click /images/lh5.googleusercontent.com/fRaDBLkWwB6gh8UtNYtGVmDbX-vgRZ6E9aJN9HTARcI7cvYLuonKdL51eHQ2A2dxZy-b5R36DuUqtDu2MZHd47uHD71U6SgOptNFepxTz0yAsKWT1dCj1jum6EZHm7MiWMTEBzoo to open the ASIC Details tab. Here you can more easily view the various vendors and platforms based on the ASIC deployed.

  5. Hover over the Vendor pie chart to highlight which platforms are supported by the vendor; and vice versa, hover over the Platform pie chart to see which vendor supports that platform. Moving your cursor off of the carts removes the highlight.

    /images/download/attachments/12321794/image2019-4-9-12_6_36.png
  6. Click on a segment of the Vendor pie chart to drill down and see only that Vendor and its supported models. A filter tag is placed at the top of the charts.

    /images/download/attachments/12321794/image2019-4-9-12_7_33.png
  7. To return to the complete view of vendors and platforms, click /images/download/thumbnails/12321794/image2019-1-21-16_36_4.png on the filter tag.

View the Number of Switches with a Particular NetQ Agent

It is recommended that when you upgrade NetQ that you also upgrade the NetQ Agents. You can determine if you have covered all of your agents using the medium or large Switch Inventory card. To view the NetQ Agent distribution by version:

  1. Open the medium Switch Inventory card.

  2. View the number in the Unique column next to Agent.

    /images/download/attachments/12321794/image2019-4-9-12_8_30.png
  3. If the number is greater than one, you have multiple NetQ Agent versions deployed.

  4. If you have multiple versions, hover over the Agent chart to view the count of switches using each version.

  5. For more detail, switch to the large Switch Inventory card.

  6. Hover over the card and click /images/download/thumbnails/12321794/image2019-1-21-16_53_37.png to open the Software Details tab.

    /images/download/attachments/12321794/image2019-4-9-11_50_560.png
  7. Hover over the chart on the right to view the number of switches using the various versions of the NetQ Agent.

  8. Hover over the Operating System chart to see which NetQ Agent versions are being run on each OS.

    /images/download/attachments/12321794/image2019-4-9-12_9_51.png
  9. Click either chart to focus on a particular OS or agent version.

  10. To return to the full view, click /images/download/thumbnails/12321794/image2019-1-21-16_36_4.png in the filter tag.

  11. Filter the data on the card by switches that are having trouble communicating, by selecting Rotten Switches from the dropdown above the charts.

View a List of All Data for a Specific Component

When the small, medium and large Switch Inventory cards do not provide either enough information or are not organized in a fashion that provides the information you need, open the full screen Switch Inventory card. Select the component tab of interest and filter and sort as desired. Export the data to a third-party tool, by clicking Export.