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Monitoring and Troubleshooting

This chapter introduces monitoring and troubleshooting Cumulus Linux.

Using the Serial Console

The serial console can be a useful tool for debugging issues, especially when you find yourself rebooting the switch often or if you don’t have a reliable network connection.

The default serial console baud rate is 115200, which is the baud rate ONIE uses.

Configuring the Serial Console on ARM Switches

On ARM switches, the U-Boot environment variable baudrate identifies the baud rate of the serial console. To change the baudrate variable, use the fw_setenv command:

cumulus@switch:~$ sudo fw_setenv baudrate 9600
Updating environment variable: `baudrate'
Proceed with update [N/y]? y

You must reboot the switch for the baudrate change to take effect.

The valid values for baudrate are:

  • 300
  • 600
  • 1200
  • 2400
  • 4800
  • 9600
  • 19200
  • 38400
  • 115200

Configuring the Serial Console on x86 Switches

On x86 switches, you configure serial console baud rate by editing grub.

Incorrect configuration settings in grub can cause the switch to be inaccessible via the console. Grub changes should be carefully reviewed before implementation.

The valid values for the baud rate are:

  • 300
  • 600
  • 1200
  • 2400
  • 4800
  • 9600
  • 19200
  • 38400
  • 115200

To change the serial console baud rate:

  1. Edit /etc/default/grub. The two relevant lines in /etc/default/grub are as follows; replace the 115200 value with a valid value specified above in the --speed variable in the first line and in the console variable in the second line:

    GRUB_SERIAL_COMMAND="serial --port=0x2f8 --speed=115200 --word=8 --parity=no --stop=1"              
    GRUB_CMDLINE_LINUX="console=ttyS1,115200n8 cl_platform=accton_as5712_54x"
  2. After you save your changes to the grub configuration, type the following at the command prompt:

    cumulus@switch:~$ update-grub
  3. If you plan on accessing your switch’s BIOS over the serial console, you need to update the baud rate in the switch BIOS. For more information, see this knowledge base article.

  4. Reboot the switch.

Getting General System Information

Two commands are helpful for getting general information about the switch and the version of Cumulus Linux you are running. These are helpful with system diagnostics and if you need to submit a support request to Cumulus Networks.

For information about the version of Cumulus Linux running on the switch, run net show version, which displays the contents of /etc/lsb-release:

cumulus@switch:~$ net show version
DISTRIB_ID="Cumulus Linux"
DISTRIB_DESCRIPTION="Cumulus Linux 3.3.2"

For general information about the switch, run net show system, which gathers information about the switch from a number of files in the system:

cumulus@switch:~$ net show system
Penguin Arctica 4806XP
Cumulus Version 3.3.2
Build: Cumulus Linux 3.3.2
Chipset: Broadcom Trident2 BCM56854
Port Config: 48 x 10G-SFP+ & 6 x 40G-QSFP+
CPU: (x86_64) Intel Atom C2558 2.40GHz
Uptime: 4 days, 20:53:49

Diagnostics Using cl-support

You can use cl-support to generate a single export file that contains various details and the configuration from a switch. This is useful for remote debugging and troubleshooting. For more information about cl-support, read Understanding the cl-support Output File.

You should run cl-support before you submit a support request to Cumulus Networks as this file helps in the investigation of issues.

cumulus@switch:~$ sudo cl-support -h
Usage: cl-support [-h] [-s] [-t] [-v] [reason]...
[reason]: Optional reason to give for invoking cl-support.
         Saved into tarball's cmdline.args file.
-h: Print this usage statement
-s: Security sensitive collection
-t: User filename tag
-v: Verbose
-e MODULES: Enable modules. Comma separated module list (run with -e help for module names)
-d MODULES: Disable modules. Comma separated module list (run with -d help for module names)

Sending Log Files to a syslog Server

Logging on Cumulus Linux is done with rsyslog. rsyslog provides both local logging to the syslog file as well as the ability to export logs to an external syslog server. High precision timestamps are enabled for all rsyslog log files; here’s an example:

2015-08-14T18:21:43.337804+00:00 cumulus switchd[3629]: switchd.c:1409 switchd version 1.0-cl2.5+5

There are applications in Cumulus Linux that write directly to a log file without going through rsyslog. These files are typically located in /var/log/.

All Cumulus Linux rules are stored in separate files in /etc/rsyslog.d/, which are called at the end of the GLOBAL DIRECTIVES section of /etc/rsyslog.conf. As a result, the RULES section at the end of rsyslog.conf is ignored because the messages have to be processed by the rules in /etc/rsyslog.d and then dropped by the last line in /etc/rsyslog.d/99-syslog.conf.

Local Logging

Most logs within Cumulus Linux are sent through rsyslog, which then writes them to files in the /var/log directory. There are default rules in the /etc/rsyslog.d/ directory that define where the logs are written:

10-rules.confSets defaults for log messages, include log format and log rate limits.
15-crit.confLogs crit, alert or emerg log messages to /var/log/crit.log to ensure they are not rotated away rapidly.
20-clagd.confLogs clagd messages to /var/log/clagd.log for MLAG.
22-linkstate.confLogs link state changes for all physical and logical network links to /var/log/linkstate
25-switchd.confLogs switchd messages to /var/log/switchd.log.
30-ptmd.confLogs ptmd messages to /var/log/ptmd.log for Prescription Topology Manager.
35-rdnbrd.confLogs rdnbrd messages to /var/log/rdnbrd.log for redistribute neighbor.
40-netd.confLogs netd messages to /var/log/netd.log for NCLU.
99-syslog.confAll remaining processes that use rsyslog are sent to /var/log/syslog.

Log files that are rotated are compressed into an archive. Processes that do not use rsyslog write to their own log files within the /var/log directory. For more information on specific log files, see Troubleshooting Log Files.

Enabling Remote syslog

If you need to send other log files - such as switchd logs - to a syslog server, do the following:

  1. Create a file in /etc/rsyslog.d/. Make sure it starts with a number lower than 99 so that it executes before log messages are dropped in, such as 20-clagd.conf or 25-switchd.conf. Our example file is called /etc/rsyslog.d/11-remotesyslog.conf. Add content similar to the following:

    ## Logging switchd messages to remote syslog server

    This configuration sends log messages to a remote syslog server for the following processes: clagd, switchd, ptmd, rdnbrd, netd and syslog. The if $programname line sends the log files to the syslog server. It follows the same syntax as the /var/log/syslog file, where @ indicates UDP, is the IP address of the syslog server, and 514 is the UDP port.

    For TCP-based syslog, use two @@ before the IP address: @@

    Running syslog over TCP places a burden on the switch to queue packets in the syslog buffer. This may cause detrimental effects if the remote syslog server becomes unavailable.

    The numbering of the files in /etc/rsyslog.d/ dictates how the rules are installed into rsyslog.d. If you want to remotely log only the messages in /var/syslog, and not those in /var/log/clagd.log or /var/log/switchd.log, for instance, then name the file 98-remotesyslog.conf, since it’s lower than the /var/syslog file 99-syslog.conf only.

  2. Restart rsyslog.

    cumulus@switch:~$ sudo systemctl restart rsyslog.service

Writing to syslog with Management VRF Enabled

You can write to syslog with management VRF enabled by applying the following configuration; this configuration is commented out in the /etc/rsyslog.d/99-syslog.conf file:

## Copy all messages to the remote syslog server at port 514
action(type="omfwd" Target="" Device="mgmt" Port="514" Protocol="udp")

Rate-limiting syslog Messages

If you want to limit the number of syslog messages that can be written to the syslog file from individual processes, add the following configuration to /etc/rsyslog.conf. Adjust the interval and burst values to rate-limit messages to the appropriate levels required by your environment. For more information, read the rsyslog documentation.

      SysSock.RateLimit.Interval="2" SysSock.RateLimit.Burst="50")
The following test script shows an example of rate-limit output in Cumulus Linux ...
root@leaf1:mgmt-vrf:/home/cumulus# cat ./ 
import syslog
print "Sending %s Messages..."%(message_count)
for i in range(0,message_count):
syslog.syslog("Message Number:%s"%(i))
print "DONE."
root@leaf1:mgmt-vrf:/home/cumulus# ./ 
Sending 100 Messages...
root@leaf1:mgmt-vrf:/home/cumulus# tail -n 60 /var/log/syslog
2017-02-22T19:59:50.043342+00:00 leaf1[22830]: Message Number:0
2017-02-22T19:59:50.043723+00:00 leaf1[22830]: Message Number:1
2017-02-22T19:59:50.043941+00:00 leaf1[22830]: Message Number:2
2017-02-22T19:59:50.044565+00:00 leaf1[22830]: Message Number:3
2017-02-22T19:59:50.044830+00:00 leaf1[22830]: Message Number:4
2017-02-22T19:59:50.045680+00:00 leaf1[22830]: Message Number:5
2017-02-22T19:59:50.056727+00:00 leaf1[22830]: Message Number:45
2017-02-22T19:59:50.057599+00:00 leaf1[22830]: Message Number:46
2017-02-22T19:59:50.057741+00:00 leaf1[22830]: Message Number:47
2017-02-22T19:59:50.057936+00:00 leaf1[22830]: Message Number:48
2017-02-22T19:59:50.058125+00:00 leaf1[22830]: Message Number:49
2017-02-22T19:59:50.058324+00:00 leaf1 rsyslogd-2177: imuxsock[pid 22830]: begin to drop messages due to rate-limiting

Harmless syslog Error: Failed to reset devices.list

The following message gets logged to /var/log/syslog when you run systemctl daemon-reload and during system boot:

systemd[1]: Failed to reset devices.list on /system.slice: Invalid argument

This message is harmless, and can be ignored. It is logged when systemd attempts to change cgroup attributes that are read only. The upstream version of systemd has been modified to not log this message by default.

The systemctl daemon-reload command is often issued when Debian packages are installed, so the message may be seen multiple times when upgrading packages.